GPHC

Complaints

We are committed to providing high-quality customer services.  We value complaints and use information from them to help us improve our services.

We are fully compliant with the Scottish Public Services Ombudsman, and follow their two stage complaints handling procedure.  Read our Guide to Using our Complaints Process for information.

We are committed to the Scottish Public Service Ombudsman’s Child Friendly Complaints Principles and will be guided by these when handling complaints from, or involving, children.  

You can find out more about the principles here.

How do I complain?

You can make a complaint by contacting us in the following ways:

Visit or write to us at:

Garrion People’s Housing Co-operative
CentrePoint
70 Smith Avenue
Wishaw
ML2 0LD

Call us on: 01698 687222

Email us on: enquiries@gphc.org.uk

Or complete the complaints form by clicking here & email to: enquiries@gphc.org.uk


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Garrion People's Housing Co-operative Ltd is a recognised Scottish Charity. Registered in Scotland No: SC045936