Report a Non-Emergency Repair

The Co-operative are responsible for ensuring your home is kept in a good state of repair and is well maintained.

Should you wish to report a repair during our office hours i.e. 9am – 4.30pm you can either :-

Report a repair in our office or by:-

Telephone 01698 687222
Email : enquiries@gphc.org.uk
Completing the report a repair form at the bottom of this page

We will require the following details to process your repair:-

Your name, address, telephone number and email address
A description of the repair required - provide as much detail as possible to ensure the correct repair work is instructed
A time and date for access

If you have made an access arrangement and you are not going to be at home you must inform the Co-operative in advance so that abortive calls and unnecessary costs are minimised.

It is important that you report any repairs needed within your property regularly, this is to ensure your home remains in a good standard for your comfort.

The Repairs and maintenance policy provides you with information on all of these services and what repairs we are responsible for.