Help and Advice during COVID-19 – Update 2 April 2020

If you suspect that you have symptoms of COVID-19 please call us or email us. It is important that you let us know if you or a member of your household is self-isolating or has been diagnosed with COVID-19. While we are monitoring the advice and guidance from the UK Government, Scottish Government and NHS, this is changing on a daily basis and we recommend that you keep yourself informed by visiting their websites regularly for the most up to date information. We have provided some information on paying your rent, benefits advice, universal credit, energy advice, fire safety and befriending service and some helpful links.

Main contact for people needing support (i.e. Shopping etc)

Wishaw area – Getting Better Together 01501 825 800 (press option for office and phone will get diverted to staff who are homeworking)

Information on our Repairs Service during Covid-19

Our contractor, Rodgers & Johnston (R&J), are continuing to provide a repairs service, however, we have taken the decision to limit this to EMERGENCY repairs only. Please be aware that this might alter if their staffing levels reduce due to the continuing spread of the Covid-19 virus. Our Gas Heating Contractor Saltire Gas are still carrying out GAS SERVICING, URGENT and EMERGENCY repairs.

COVID-19 co-op update 24 March 2020

Due to the coronavirus pandemic, the Co-op closed on Tuesday 17th March 2020 and we remain closed until further notice. Staff are now working from home and we are committed to offering uninterrupted service to our customers during this difficult time where possible. Our phones still operate Monday to Friday with regular staff answering all calls. We are also able to receive immediate voicemails from anyone that calls the co-op and leaves a message on our answer machine.

IMPORTANT: Change to services due to Coronavirus (Covid-19) from Tuesday 17th March

We are making significant changes to our services because of the Coronavirus (Covid-19) outbreak in the UK.

CORONAVIRUS ANNOUNCEMENT

Please read the information provided concerning the coronavirus.

Winter Newsletter 2019

Check out our latest newsletter.

You’re invited to join the Annual Rent Review 2020/21 Focus Group

Please come along to be part of our rent consultation process with members of the Co-operative. The proposed rent increase is 2.5% . Your feedback will contribute towards the final decision made by our Management Committee in January.

Office Closure

We will be closed on Christmas Eve and will reopen on Monday January 2020. While the Co-operative is closed staff will be alerted to any emergencies very quickly and respond as necessary.

Annual Report 2018-19

We are delighted to attach the annual report for Garrion People’s Housing Co-operative for the last reporting year 2018/19.

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